Fliptix When Will You Go Outside and Play in the Sunshine Again

FlipTix app cover

Accept you ever looked around equally you're nearing the finish of a concert and noticed empty seats that were full when it started?

"It turns out fans leave early from well-nigh every event," says Jaime Siegel, CEO of FlipTix, a ticket-resale app that launched at a Protoje concert June xxx in Scottsdale.

"And by early, I mean people start parting oftentimes as soon as the issue begins. It doesn't really thing what information technology is, in that location's some percent of folks leaving early."

And what happens to that concert ticket when those people leave the venue?

Siegel hopes to change the mode you answer that.

"Those people leaving early on are leaving behind expressionless space that's non producing concessions or revenue for the building or the promoter and not providing an opportunity for fans to participate," he says.

The goal of FlipTix, a proprietary algorithm, is to monetize vacated space at a discount.

How FlipTix app transfers that vacated space

How information technology works is that customers looking to purchase a ticket log onto the FlipTix app and  and indicate they're interested in an effect.

A performance by the Pat Travers Band served as a beta test for FlipTix.

Every bit people start to leave, the app sends a notification proverb tickets have get bachelor.

People leaving the show will be able to press an "I'chiliad gone" button and electronically transfer their ticket through the app to anyone who wants to sentinel what's left of the performance.

"Our marketplace generally becomes live right at the fourth dimension that doors open," Siegel says. "If seats aren't available at the moment, it's a pretty good bet that seats will become available before long thereafter."

Anyone who's downloaded the app, which is available on Google Play and Apple, can cheque ticket inventory on whatsoever FlipTix prove and purchase a ticket in one case the bear witness has started.

For now, the app is just being tested at 1 venue, BLK Alive. Shows past acts such equally Jefferson Starship, Faster Pussycat and Phil Vassar are currently on the venue'southward calendar.

Prospective customers don't have to be at the venue to purchase a ticket, says Siegel, who'southward a member of the Board of Trustees at the Rock and Whorl Hall of Fame and put in 16 years as Sony'due south VP of intellectual belongings.

"They could be somewhere else. It'south all through the app. We deliver a barcode for entry into the concert. And they just walk in showing their barcode — just like if they had a ticket."

The concept raises red flags for Danny Zelisko, a Valley promoter with 44 years of experience.

"If this exists and people know they tin can do it and all they have to do is sacrifice part of the testify, it would deter some people from ownership a full-value ticket," he says. "I don't see how somebody could convince me that this is a good matter. I'd exist open ears to information technology. I'd listen. Merely I don't similar it."

FlipTix launch at BLK Live

The poolside scene at Bass Splash at BLK Live in Scottsdale on Friday, June 9, 2017.

Speaking after the first two concerts, Protoje and Pat Travers Band, Siegel says, "They were both tremendous successes for us. As a beta test event, information technology's almost testing your applied science. It'due south almost fan awareness. Some of our blasts on social media have had over i,000 hits, which is huge, for our start couple weeks. Nosotros exceeded our metrics at both events in terms of proving our technology, ticket sales and customer awareness."

So how much have people been willing to spend on those gently used tickets?

"At our first 2 events," Siegel says, "tickets have typically come out at half-toll – actually a footling bit less than half-price because we don't have fees. It's roughly in that range, half-cost-ish."

What'southward to go on the ticketholder from returning to the concert and getting dorsum in with a physical ticket?

Siegel says, "There's no re-entry. Once you leave, you exit."

What'due south in it for the ticketholder leaving early?

"When they list a ticket in our sellers' portal," Siegel says, "they'll get some revenue share dorsum. Right now, when someone leaves, their ticket is worthless. They've used all the value. With u.s.a., by listing that they've left on the app, they will get back a percentage of the ticket price that we sell the flip at. And that acquirement volition vary based on the event."

And that revenue may not be greenbacks. It could likewise be gift cards, T-shirts, or a discount on another ticketing package at that venue.

Why Scottsdale?

The FlipTix headquarters is in Newport Beach, California, which begs the question: Why launch your app at a venue in Scottsdale?

"Because I know the owner of BLK Live, Kevin Johnson," Siegel says. "Kevin spent a good chunk of his career at LiveNation, where he launched the Business firm of Blues. He's very tech-savvy and was very excited for the opportunity to exist the beta platform. We were very lucky to engage with him."

FlipTix is currently looking for additional venues in the Scottsdale/Phoenix area to expand into and provide more touchpoints for their customers. In the concurrently, BLK Live is the but place to sample this technology.

And bringing other promoters on board could take some work. Live Nation wouldn't comment on the story. And Zelisko doesn't similar the sound of it.

"If I was an creative person, I would not like this a chip," Zelisko says. "If I'm a hall, I don't like it a bit. If I'm a promoter, I don't like it a bit. People should be buying their own ticket at total price to make it to see the show. The hall gets a niggling chip because perchance they'll purchase a drink or something, but from the promoter and artist standpoint, they're both being deprived of their deserved income."

He likewise isn't certain the customer volition see the value in information technology.

"At viii:30 or nine o'clock at dark, people are gonna race downward to a concert hall or an arena to encounter the last office of a show for a fraction of the cost? It seems really odd," he says.

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Source: https://www.azcentral.com/story/entertainment/music/2018/08/09/fliptix-app-wants-help-you-resell-your-concert-ticket-if-you-leave-early/790601002/

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